Privacy policy

Thank you for visiting our website and for your interest in our services. We give a great importance in protecting personal data and we want you to feel protected when using our website. We process personal data collected during your visit to our website in accordance with the law, including the Law on Data Protection (BDSG) and the Telemedia Act (TMG).

What is part of personal data?

Personal data are information that can identify a person. Those include among other things your name, adress and phone number: Information that is not directly related to your real identity (favorite websites or number of visits to a site) does not constitute personal data. (See also bellow: "What are the data collected during my access to the site")

To use our website, it is not required to provide personal data. In some cases, however, we may ask for your name and adress, and other personal information to receive products ordered or to answer any questions you send us. When authentification is required, we will indicate it. Besides we store ans process data that you voluntary provide to us and, whrere applicable, the information we automatically collect when you visit our site (such as your IP adress, names of pages you have visited, the browser used, the operating system, the date and time of visit, search engines used, names of downloaded files). We only use data we need to deliver the service required: If we ask you more information, this information will be voluntary given. We only use your personal information to respond to your requests and for our own sales department, in accordance with the law.  

How do you handle personal data?

At each visit to our website, we give you the opportunity to contact us or provide you with some services. In this case, personal data are used as part of your application. We will not provide this information to third parties.

Which data are collected?

During the use of our site, the user may be required to provide personal data (email adresses, name, adresses...) the disclore of such data by the user is carried out on voluntary basis. The use of all services offered by the website is - to the extent possible - accessible without necessity to provide personal information or by providing anonymous data under a pseudonym. However, the disclosure of additional data allows us to offer a more personlized service that best meets your needs. 

Can I decide the way my data are used?

Of course, you have the right to decide whether and for what purposes we may use your data. In addition, you are the only one who decides if we can use your data for consultation, advertising and market research: you have the opportunity at any time to change the way your data are used.

How can I verify, correct or delete my data?

According to § 34 and § 6b BDSG, users have the right on their request to receive free information on the data collected about them. In addition, in accordance with legal provisions, you also have the right to correct, block or delete personal data. If so, please contact us by e-mail on

Will you provide data to third parties?

Personal data are only used internally within the client relationship. We can not disclose such infromations to third parties without consent. The collection of personal data and their transfer to state institutions and authorities are only permitted by secrecy and must comply with the rules of confidentiality.

Is the confidentiality always guaranteed?

If you wish to contact us by e-mail in the contact page, we point out that the confidenciality of the information is not guaranteed. The content of e-mails can be intercepted by third parties. We therefore advise you to send us confidential information by post.

What are the data collected during my access to the site?

Whenever a user accesses a page of our site and opens a document or a file, the following information is stored on our server:

  • IP adress
  • Date, time
  • Browser Settings
  • Operating system
  • Visited pages
  • Amount of data transferred
  • Access status (file transferred, file not found ect...)

These data are used to generate statistics that will help us to adapt our website to your usage patterns. Personal information can only be obtained if you are registered and logged on our website or if you use a custom page. The transfer of data to third parties is strictly prohibited.

Do you use Cookies?

We use session cookies to our site. The data is not permanently stored. The use of temporary cookies means you do not have repeatedly enter the same information to fill out forms or make requests. Cookies are automatically deleted when you close you browser.

Most browsers are set to automatically accept cookies. However, you can deactivate the storing of cookies or adjust your browser to inform you when cookies are being sent.

If you disable cookies, we use a session ID to identify a person during uzse of the site. No data is stored on your computer. The session identifier is deleted when you leave the site.

Can the rules of this provicy be modified or altered?

Given the current situation, with amendment such as the Data Protection (BDSG), we will update (if necessary) our Privacy Policy.

Questions, suggestions, complaints?

If you have any questions about our privacy policy or use of your personal data, please contact our Data Protection Officer. You can also contact him if you have any suggestions or complaints.

Frank Haug Zert. Responsible for data protection according to §4 BDSG (TÜV)
Emanuel - Schikaneder - Str. 22
D - 94315 Straubing
Phone: +49 9421 1834-03
Fax: +49 9421 1834-26
Mo.-Fr. 8:00 a.m - 6:00 p.m

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